Monica, you have a genuine aptitude for customer service and treating people well. You needed to use terminology from the class discussions regarding expectations and the deadly sins. You also needed to identify the behavioural cues and interpret their meaning. Please read instructions to assignments carefully in the future. 7/15
Monica, you have a genuine aptitude for customer service and treating people well. You needed to use terminology from the class discussions regarding expectations and the deadly sins. You also needed to identify the behavioural cues and interpret their meaning. Please read instructions to assignments carefully in the future. 7/15
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